Service Centinel runs your installs, dispatches, and reporting end-to-end. AI summarizes daily reports, flags variance, and routes work — so your team focuses on the job, not the paperwork.
Track each Service Request (SR) through 9 critical statuses — with audit trails, role-gated transitions, and alerts so nothing slips past.
22 statuses. Role-gated transitions. Nothing slips through the cracks.
Built into every part of the platform — not bolted on.
Notification routing, status transitions, vendor doc parsing, and dispatch suggestions run themselves. Your team approves what matters and skips the rest.
Labor variance, schedule conflicts, damage trends, and margin alerts surface as they happen — not at month-end. Decisions get made earlier, with cleaner data.
Every job feeds the model. Estimates get tighter, dispatch gets smarter, and damage patterns become forecasts. Centinel gets sharper at your business over time.
One workspace. Every role. Real-time.
Designed for crews in the field, ops managers at HQ, and the in-between.
Every system above is wired into a single audit log, single permission graph, and single notification bus. No duplicate sources of truth.
Request a walkthrough →Installer logs Panel #12 with photo and damage chip on arrival. The system flags it, opens a manufacturer warranty case, and notifies Customer Service.
Centinel detects the missed check-in window, pings the dispatcher, and proposes a reroute for the trailing crew so the day stays on schedule.
When closeout posts, Centinel surfaces the variance and prompts the Project Manager (PM) to review the scope before a similar quote goes out next.
Basement install with no signal. Reports and photos queue locally; everything flushes cleanly when LTE returns. PM never even noticed.
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